Returns & Exchanges.
WE OFFER NO REFUNDS NO EXCEPTIONS & NO CANCELLATIONS. Store credit only. Items purchased from JACQUELINE’S LLC are eligible for store credit within 7 days after delivery. Please Email us A.S.A.P for instruction on return so your account is noted of return.
Customer are responsible for return shipping .
NO CHANGES may be made once an order has been placed.
We do not offer return labels but hope to as we grow in the future!
PLEASE EMAIL US FOR THIS INFORMATION
We will send you an email when your return package is delivered back to our warehouse. Please note, returns do take us 3-10 business days to process upon reaching our facility. Once your return is processed and your credit is issued, you will receive a confirmation email.
Unfortunately we cannot accept clothing past the 7 day return policy for store credit. If items are returned past this period the customer will be required to pay a $10 shipping charge to have the items sent back.
- All accessories
- All hats
- All jewelry
- All intimates
- All sale items
If you wish to exchange your item for another size, you must return your unwanted item back to us. After we receive, inspect and approve your item, we will issue a store credit via E-Gift card. You may then place an order for the desired size using your store credit.